Recently, many sellers have encountered followers and asked us how to catch up with them. Who do not want their own hard work to run up the listing by others to follow the sale, take up your traffic, and finally may also take up the shopping cart, listing editing privileges.
Regardless of whether there is a brand on file or not, we have all had the painful experience of being followed, like an ointment that is like a dog's ass to be thrown away. Xiaotong will give you a popularization of the process of catching up with the complaints of the followers, and remember to click three in a row!
Just follow the complaint process.
It's not difficult to report a complaint.
In the brand file, Amazon provides a convenient infringing behavior search function, through the product, brand name, ASIN or upload promotional images and logo images, Amazon site-wide search, find a list of similar products, and then determine whether there is an infringing behavior can be.
01
Click to Complain about Infringement
02
Enter ASIN or other information
03
Selecting information about followers or infringers
04
Choice of Trademark Infringement
05
Choosing Counterfeiting
06
Write down the reason for your complaint
The first steps are relatively simple, just follow Amazon's instructions step by step.
Knowing the operation process to catch up with the seller, there is a key point, that is, how to write emails, email templates need to include the following points of information for sellers to refer to friends:
1, the beginning of the mail to say hello: based on the issue of courtesy.
2. Identify yourself as the owner and manager of the brand, and state that we do not authorize any seller to use our brand on Amazon or authorize this seller to sell our branded products or sell this Asin product. Then, list the seller's name and Troken ID to make it easier for Amazon's processors to find the seller directly.
3. Demand: Ask Amazon to immediately remove this seller's offer or close this seller's store.
4, the impact: explain the behavior of this seller to our brand reputation has caused a very big impact, and the sale of counterfeit products affect the customer experience, to the Amazon platform has also caused a bad impact.
5, affirmation of attitude: must be very strong expression of their own infringement of our brand has been pursued to the end of the attitude.
6, to the solution: if this seller wants to sell our brand products, please let this seller contact us to get the brand authorization, to the brand registration mailbox.
7. Friendly closing words: Thanks for Amazon's help and timely handling.
8. Signature:
(1) XXX Brand Owner and Administr;
(2) Name of the brand registrant.
Nowadays, the cross-border e-commerce track is gaining momentum, and the requirements of Amazon brand filing are also being updated simultaneously. Brands going overseas should follow the principle of "Trademark registration first before product (sales) is moved".
Sellers should do a good job of trademark registration in the target market beforehand, and then sell the products on the ground. Doing a good job of the international layout of the trademark in advance can also effectively reduce the possibility of infringement by other sellers.
For those who hold the idea of those who planted the tree in front of the next person to make a quick buck with the idea of followers, in this position sellers can not back down, it is necessary to defend the rights and complaints, brand filing, registered trademarks and intellectual property rights are able to provide the best protection for the product.
In addition, it is recommended that sellers, regardless of which country's trademark is registered, are advised to keep the store information exactly the same as the trademark information, so as to facilitate a one-time follow-up for the store to pass the brand filing.
Sellers have the need to register domestic and foreign trademarks, you can add the Green Circle dedicated account manager for detailed consultation Oh!
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