最近有不少賣家朋友遇到了跟賣,詢問我們可以如何趕跟賣。誰都不想自己辛辛苦苦運營起來的listing被別人跟賣,搶佔你的流量,最後可能還搶佔購物車,listing編輯權限。
無論有沒有品牌備案,都有被跟賣的慘痛經歷,像是狗屁膏藥一樣甩都甩走。小通給大家科普一下趕跟賣投訴的流程,記得一鍵三連哦!
Just follow the complaint process.
It's not difficult to report a complaint.
In the brand file, Amazon provides a convenient infringing behavior search function, through the product, brand name, ASIN or upload promotional images and logo images, Amazon site-wide search, find a list of similar products, and then determine whether there is an infringing behavior can be.
01
Click to Complain about Infringement
02
Enter ASIN or other information
03
Selecting information about followers or infringers
04
Choice of Trademark Infringement
05
Choosing Counterfeiting
06
Write down the reason for your complaint
The first steps are relatively simple, just follow Amazon's instructions step by step.
Knowing the operation process to catch up with the seller, there is a key point, that is, how to write emails, email templates need to include the following points of information for sellers to refer to friends:
1, the beginning of the mail to say hello: based on the issue of courtesy.
2. Identify yourself as the owner and manager of the brand, and state that we do not authorize any seller to use our brand on Amazon or authorize this seller to sell our branded products or sell this Asin product. Then, list the seller's name and Troken ID to make it easier for Amazon's processors to find the seller directly.
3. Demand: Ask Amazon to immediately remove this seller's offer or close this seller's store.
4, the impact: explain the behavior of this seller to our brand reputation has caused a very big impact, and the sale of counterfeit products affect the customer experience, to the Amazon platform has also caused a bad impact.
5, affirmation of attitude: must be very strong expression of their own infringement of our brand has been pursued to the end of the attitude.
6, to the solution: if this seller wants to sell our brand products, please let this seller contact us to get the brand authorization, to the brand registration mailbox.
7. Friendly closing words: Thanks for Amazon's help and timely handling.
8. Signature:
(1) XXX Brand Owner and Administr;
(2) Name of the brand registrant.
Nowadays, the cross-border e-commerce track is gaining momentum, and the requirements of Amazon brand filing are also being updated simultaneously. Brands going overseas should follow the principle of "Trademark registration first before product (sales) is moved".
賣家應事先做好目標市場的商標註冊,再實地銷售產品,提前做好商標國際佈局,也能有效減少其他賣家侵權的可能。
For those who hold the idea of those who planted the tree in front of the next person to make a quick buck with the idea of followers, in this position sellers can not back down, it is necessary to defend the rights and complaints, brand filing, registered trademarks and intellectual property rights are able to provide the best protection for the product.
In addition, it is recommended that sellers, regardless of which country's trademark is registered, are advised to keep the store information exactly the same as the trademark information, so as to facilitate a one-time follow-up for the store to pass the brand filing.
賣家有註冊國內外商標的需求,可以添加綠圈圈專屬客戶經理進行詳細諮詢哦!