Starting March 1, 2023, sellers who have not completed the required compliance operations beyond the 60-day grace period will have their German site point-of-sale privileges or German site Amazon logistics functions (FBA) restricted.
In other words, the VAT number uploaded on the backend must correspond to the same company name and address as on the Amazon Seller Platform.
Sellers who have received the email in 2022 will not be restricted from selling their products on the platform for the time being, but those who have received the emails from 2023 onwards will be subject to the platform's sales restrictions if they don't amend the emails in time. Therefore, we suggest that Amazon sellers compare the company name and address shown on the certificate of VAT registration (Bescheid über die Umsatzsteuer-Identifikationsnummer) that you have received from the German tax authorities to see if they are consistent with the information provided on the seller's platform. Erteilung einer Umsatzsteuer-Identifikationsnummer) from the German tax authorities on the company name and address and you in the seller platform to provide the information is consistent, timely inconsistencies in the situation to amend, so as not to affect the German station point of sale rights and the German station Amazon logistics function (FBA).
Where can I find my company name/tax address?
Sellers can check the name and address on the confirmation of VAT registration (i.e. German VAT certificate) and then compare the information on the seller's platform to see if it is the same. If there are any errors, it is important to correct them in a timely manner.
What should I do if I find an error message?
1、What should I do if there is incorrect information in the VAT Confirmation?
Updated information can be provided by contacting the appropriate German tax authority or tax agent.
After amending the details, please attach a confirmation letter from the tax authority 並通過de-vat-number-appeals@amazon.com to provide relevant supporting documents (English or contact green circle is recommended).
If the changes are in progress and have not yet taken effect, you can also report the current progress of the changes to the Amazon team to avoid affecting the status of your account.
2、If you find an error message in the Amazon seller platform
Your details can be updated by following these steps: (please ensure that only incorrect information is changed, this incorrect information may be just the name or just the address)
The names don't match.
1) Click on the link to access the "Business and Contact Information" tab from Identity Information: https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard/;
2) Click "Click to Provide Information" next to the legal entity name so that you can update your legal business name;
3) After making changes, click "Save" at the bottom, and then click "Submit for verification" at the top;
4) Send an email to de-vat-number-appeals@amazon.com to confirm your changes (English recommended) and include a screenshot of the completed changes. Please note that this is required to confirm that you have taken the appropriate action.
Addresses do not match
1) Click on the following link to view your tax settings: https://sellercentral-europe.amazon.com/tax/consolidatedRegistrations?ref=sc_b2b_taxsettings_vrns;
2) Click the "Edit" button next to the associated VAT number;
3) In the pop-up window, select the correct registered address or enter a new address;
Please note that if you are unable to select the correct address due to an error message, you must change it in the "Company and Contact Information" section by clicking on the following link: https://sellercentral-europe.amazon.com/sw/SSR/ BusinessKYCInfo/spaDashboard/. Once you have done this, go back to Tax Settings and select the registered company address in the pop-up window.
4) Send an email (English recommended) to de-vat-number-appeals@amazon.com with a screenshot of the new address screen in the tax setup. Please note that this is required to confirm that you have taken the appropriate action.
Special Attention
1. Please note that updating your company and contact information from the Identity Information page may trigger the account verification process, which may require further documentation.
2. The Amazon team will verify your new details within 2-3 business days of receiving the email.
3、If it is confirmed that your data matches, or your tax certificate address has been reduced due to IRS character limitations, resulting in a mismatch with the information on the Amazon Seller Platform, please send an email to de-vat-number-appeals@amazon.com describing your situation and attaching evidence (including, but not limited to, copies of communication between the IRS and you, a screenshot of your tax certificate, etc.) for further investigation by the Amazon team.
4. If the VAT number is issued to an individual who is a sole proprietor, it is necessary to change the name of the company in the Company Information field to the name written on the VAT certificate or add the name of the person who holds the VAT number to the name of the company (e.g.: Li Si of xxxx Ltd.).
The above is the latest compliance policy of Amazon, all sellers must pay attention to it and complete the German compliance operation according to the requirements, so as not to affect your sales or accounts, if you want to know more about the German tax obligations, or need to consult more tax issues, welcome to consult the Green Circle dedicated account manager!
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